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Shipping
Local normal mail
| Purchase Amount (Excluding Shipping Fees) | Local Normal Mail (S$) |
| Below S$70 | S$1.50 |
| S$70 & above | FREE |
We will post your items within 5 working days after we have received your order & payment.
SingPost will usually take 2 to 3 working days to deliver to your address.
Working days exclude Saturdays, Sundays, and public holidays.
However, we highly recommend registered mail as we will not be responsible for lost mails via normal mails.
** If your order exceeds 2kg, we will pack your order into 2 or more parcels such that each parcel will be less than 2kg each as SingPost do not allow normal mail parcels for 2kg and above.
Estimated weight for reference (Per piece):
Accessories: 100-150g
Tops: 200-300g
Dresses: 300-500g
Jeans/Jackets/Coats & other heavy apparel: 500-700g.
Local registered mail
| Purchase Amount (Excluding Shipping Fees) | Local Registered Mail (S$) |
| Below S$70 | S$1.50 + S$2.24 = S$3.74 |
| S$70 to $89.99 | S$2.24 |
| S$90 & above | FREE |
We will post your items within 5 working days after we have received your order & payment.
SingPost will usually take 2 to 3 working days to deliver to your address.
Working days exclude Saturdays, Sundays, and public holidays.
Tracking number will be provided for you to track your parcel.
Please visit http://www.singpost.com.sg/ra/index.htm for registered articles services.
Overseas registered airmail
We use postage services provided by SingPost, the most economical method, to mail all overseas parcels.
All overseas registered mail postage charges are calculated manually after you have submitted your orders to us. We calculate based on the EXACT weight of your order.
Typical apparels will weigh from 200g (blouse) to 500g (jeans/bags) per item depending on material. If you wish to check the exact weight of your item(s), please Email us BEFORE placing an order.
To calculate postage & estimated delivery time, please refer to: http://www.singpost.com/quick_services/quicks_02postage_cal.asp
** Please note that we will register ALL overseas mail by default to prevent missing packages. An additional SG$2.20 is applicable. If you wish to opt out, we will NOT be responsible for any missing parcel.
** Please note that we will use Registered Air Mail by default. If you do not mind the wait & wish to opt for Surface Mail, please state ‘Surface Mail’ during your check out.
SingPost’s Air Mail & Surface Mail Delivery Time Table:
http://www.singpost.com/quick_services/downloads/AirmailTransitTime.pdf
SingPost’s Overseas Postage Rates Table:
http://www.singpost.com/quick_services/quicks_03postal_02overseas01.htm
Bulk Parcel Mailing by Air Mail:
http://www.speedpost.com.sg/downloads/ratecard/Speedpost%20Express.pdf
Bulk Parcel Mailing by Surface Mail:
http://www.speedpost.com.sg/downloads/ratecard/Speedpost%20Worldwide%20Speed%20Surface.pdf
** Kindly note that all items shipped overseas are neither refundable nor exchangeable. We ensure items are free of workmanship defects by checking every item before sending them out.
Exchange Policy
Goods sold are non refundable.
Rainbow Paradise takes pride in bringing you non-defected goods. We ensure items are free of workmanship defects by checking every item before sending it to you.
However, if unfortunately you have received a defected item, kindly take a photo of the defect and Email to us. Upon our acknowledgement of your Email, kindly proceed to mail back the item to us within 2 working days.
If we send the wrong item due to our negligence, we will exchange it for you at our costs.
Items returned must be in its original state and packaging. It must not be worn, washed, or altered.
Exchanges are NOT allowed due to sizing issues as measurements are provided. Kindly check measurements before ordering. Thanks for your kind understanding.
In the event that you need to exchange any item, please notify us with an email within 2 days upon receiving your items OR latest within 5 days after we sent out your items.
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_sm.JPG "Elegant Sweetie Ribbon Chiffon Dress (White & Pink)")
